Media Enquiries

Moreways Healthcare welcomes enquiries from journalists, broadcasters, researchers, industry publications and other media professionals seeking information about our organisation, supported living services and developments across the health and social care sector.

Our Communications Team can assist with media requests relating to supported living, mental health, autism, learning disabilities, forensic step-down services, community-based support, safeguarding, workforce development, organisational announcements and other matters connected with Moreways Healthcare.

We are committed to providing accurate and timely information while maintaining our legal and professional responsibilities to protect the privacy, dignity and confidentiality of the people we support, our employees and partner organisations.

Urgent And Out-Of-Hours Enquiries

If your enquiry is urgent or relates to a developing news story outside normal office hours, please contact us by telephone for the quickest response.

Our standard office hours are Monday to Friday, 9:00am to 5:30pm (excluding bank holidays). Urgent media enquiries received outside these hours will be directed to the appropriate member of the management team where necessary.

Media Telephone
0333 016 5288

Please state that your enquiry is from the media and provide your publication or organisation, deadline, contact details and a brief summary of the information you require.

Contact Our Communications Team

For interview requests, press statements, media comments, photography or filming requests, background information or any other media enquiry, please contact our Communications Team by email or complete the enquiry form below.

Email
media@morewayshealthcare.com

To help us respond as efficiently as possible, please include:

Your full name and job title
The name of your publication, broadcaster or organisation
Your telephone number and email address
The nature of your enquiry
Your publication or broadcast deadline
Any specific questions or interview requests

We aim to respond to all legitimate media enquiries as promptly as possible. Response times may vary depending on the complexity of the request, the availability of an appropriate spokesperson and our duty to protect confidential or sensitive information.

Important Information For Media Professionals

Moreways Healthcare has a legal and ethical duty to protect the privacy, dignity and confidentiality of the people we support, our employees and our partner organisations. We cannot disclose personal, medical, safeguarding or placement information without the appropriate legal authority or consent.

Journalists, photographers and film crews must not visit, film or photograph at any Moreways Healthcare service without prior written authorisation. This includes photographing our premises, approaching people receiving support or interviewing staff whilst on duty.

Where appropriate, we may provide an official statement, arrange an interview with an authorised spokesperson or direct enquiries to the relevant commissioner, NHS organisation or local authority where they are responsible for the matter being reported.

We appreciate the important role of the media in informing the public and are committed to building constructive relationships based on accuracy, professionalism and respect for the rights of the people we support.