We are here for you.

How Can We Help?

Moreways Healthcare is here to assist people seeking support, families, health and social care professionals, commissioners, suppliers and members of the wider community.

Please use the most relevant contact details below so that your enquiry reaches the appropriate team. You can also call our central telephone number or use the relevant department email listed on this page.

For urgent matters relating to a person currently supported by Moreways Healthcare, please contact the relevant service directly. If there is an immediate risk to life or safety, call 999.

Central Telephone:
0333 016 5288

Central Departments

Our central teams provide support across Moreways Healthcare’s supported living services and organisational functions.

General Information

For general questions about Moreways Healthcare, our organisation, services or website.

Email: info@morewayshealthcare.com

General Enquiries

For non-urgent enquiries where you are unsure which team should assist you.

Email: enquiries@morewayshealthcare.com

Referrals And Placements

For placement enquiries, professional referrals, service availability, assessments, transition planning and requests for further information about our supported living services.

Email: referrals@morewayshealthcare.com

Finance And Accounts

For invoices, remittance advice, statements, purchase orders, payment queries and supplier account matters.

Email: finance@morewayshealthcare.com
Telephone: 0330 818 7484

Compliance And Quality

For quality assurance, compliance information, commissioner requests, audits, policies, service monitoring and governance-related enquiries.

Email: compliance@morewayshealthcare.com

Media And Communications

For press enquiries, requests for comment, interviews, filming requests, organisational announcements and other media matters.

Email: media@morewayshealthcare.com

Before Contacting Us

To help us direct your enquiry efficiently, please provide your full name, organisation where applicable, telephone number, the service or department concerned and a brief description of the assistance required.

We will only use the information you provide to manage your enquiry and respond appropriately. Please review our Privacy Policy for further information about how Moreways Healthcare processes personal information.

Urgent And Emergency Matters

These contact routes are not monitored as an emergency service.

• Call 999 where there is an immediate danger to life or safety.
• Call 111 for urgent medical advice where the situation is not life-threatening.
• Contact the relevant service directly for urgent operational matters involving a current placement.
• Report suspected crimes to the police using 101, unless an emergency response is required.

Contact Us By Phone Or Email

The online enquiry form is temporarily unavailable. Please call 0333 016 5288 or use the relevant department email on this page.

We aim to respond promptly during normal working hours. Complex enquiries, requests requiring verification or matters involving several organisations may require additional time.

Specialist Teams

Our specialist teams support key areas of quality, safety, workforce development, property management and information governance across Moreways Healthcare.

Safeguarding

For non-emergency safeguarding enquiries or concerns relating to the welfare of a person supported by Moreways Healthcare.

Email: safeguarding@morewayshealthcare.com

Complaints And Feedback

For complaints, concerns, compliments, suggestions or feedback about any aspect of our services.

Email: complaints@morewayshealthcare.com

Recruitment And Careers

For vacancies, applications, recruitment checks, candidate enquiries and employment opportunities.

Email: recruitment@morewayshealthcare.com

Property And Maintenance

For property maintenance, repair coordination, contractor enquiries and facilities-related matters.

Email: maintenance@morewayshealthcare.com

Data Protection

For privacy enquiries, data subject requests, information governance and questions about the handling of personal information.

Email: dataprotection@morewayshealthcare.com