Referrals

Admissions and Referrals

At Moreways Healthcare, every referral is treated with professionalism, compassion and a commitment to achieving the best possible outcomes. From the moment we receive a referral, our experienced team works collaboratively with healthcare professionals, commissioners, local authorities, families and the individual to ensure a smooth, person-centred assessment process.

We recognise that every individual has unique strengths, aspirations and support needs. Whether someone requires a planned transition from hospital, community-based support or a more urgent placement, we carefully assess their circumstances to determine the most appropriate support pathway.

Our care needs assessment process considers clinical information, personal goals, daily living skills, risk management and future aspirations, enabling us to develop tailored support that promotes independence, wellbeing and long-term stability.

Where appropriate, we work closely with multidisciplinary teams to plan safe transitions and ensure continuity of care throughout every stage of the individual’s journey.

How to start a supported living referral

Professionals, individuals and families can contact Moreways to discuss the appropriate route. Start with the preferred location, current setting, a general outline of the support required and the proposed timescale. Please do not include confidential clinical or legal records in a general enquiry; agree a secure information-sharing route with the team first.

Start a referral enquiry or call 0333 016 5288. Our referral and assessment process explains how an enquiry progresses. An enquiry is not confirmation of a placement, vacancy or admission date.

Location and availability

Moreways already operates in London. Tell us the area required and the family, community and professional connections that matter to the person. We check each proposed placement against assessed needs and current availability.

South East England is an area of planned expansion, not a promise of current provision in every county. Please ask the team about a specific location before relying on service availability there.

What happens after an initial enquiry?

The team can clarify the information required, consider whether further assessment is appropriate and discuss the proposed support and setting. Where a placement can proceed, the relevant people agree the funding, responsibilities and transition arrangements. Explore our care needs assessment for more detail.

Who We Support

At Moreways Healthcare, we provide specialist supported living and community-based support for adults with a wide range of needs. Every individual is assessed on their unique circumstances, strengths and aspirations to ensure they receive personalised support that promotes independence, wellbeing and positive outcomes.

We work collaboratively with healthcare professionals, commissioners, local authorities, families and multidisciplinary teams to deliver person-centred support tailored to each individual’s goals.

We support adults with:

Why Refer to Moreways Healthcare

We are committed to delivering a responsive, person-centred referral process that supports individuals, families and professionals in making informed decisions. Our collaborative approach ensures every referral is carefully assessed to identify the most appropriate support pathway.

Who Can Refer?

We welcome referrals from a wide range of healthcare professionals, commissioners and partner organisations. Our experienced referrals team works collaboratively with all stakeholders to ensure each referral is reviewed promptly and the most appropriate support pathway is identified.

We accept referrals from:

Referral resources and next steps

Use these guides to prepare an enquiry, understand assessment and plan a transition. Our team can help identify the appropriate next step for the individual.