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A good move begins before moving day

Two adults carry a cardboard box into a new home

Ideas for everyday support Moving home is a sequence of decisions and adjustments. Preparation should cover the person’s routines as well as the practical arrangements. Boxes, keys and a moving date ...

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Digital confidence grows one useful task at a time

An older woman uses a tablet at home

Ideas for everyday support A person-led approach to digital support: choose a useful task, practise at a comfortable pace and protect privacy along the way. Joining a video call, checking a bus time ...

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Being heard should not depend on finding the perfect words

A woman takes part in a conversation in a bright living room

Ideas for everyday support Communication support begins with finding out how a person understands, expresses choices and wants others to respond. The conversation moves quickly. A question is repeate...

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When anxiety changes the shape of an ordinary day

Two women talk together while seated in a bright room

Ideas for everyday support A reflection on the anxiety focus of 2023, with practical ways to make everyday support clearer, steadier and easier to approach. The appointment is tomorrow, but it has al...

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Families need clarity, and space to remain families

An older man and an adult woman talk indoors

Ideas for everyday support Clear contact arrangements, respectful information sharing and attention to carers’ own needs can make working together easier. A family member may arrive at a conversation...

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The best support plan sounds like the person

Two women review and sign a document at a table

Ideas for everyday support A useful support plan connects what matters to a person with what staff will do, who is responsible and how progress will be reviewed. A plan can be beautifully written and...

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