Digital Care
residents hub
careers
Moreways Healthcare
Premier Care
Health • Wellbeing • Independence
Personal Health and Well-being Practitioner
Help adults supported by Moreways Healthcare strengthen their physical wellbeing, emotional health, daily routines and confidence while remaining firmly focused on independence, choice and community living.
About the role
Moreways Healthcare supports adults with mental health needs, learning disabilities, autism, complex emotional needs, dual diagnosis and other conditions that may affect wellbeing and independent living.
We also support people progressing through forensic and step-down pathways, including individuals moving from hospital or more restrictive environments into community-based supported living.
As a Personal Health and Well-being Practitioner, you will work alongside individuals to strengthen the everyday factors that contribute to good health and a sustainable life in the community.
Your work may involve healthy routines, nutrition, physical activity, appointment engagement, medication support where authorised, emotional wellbeing, sleep, social inclusion, meaningful occupation and practical independent-living skills.
This is a supportive and enabling role. Moreways Healthcare’s supported living model is based on helping people develop capability and confidence rather than creating unnecessary dependency.
Physical Wellbeing
Encourage sustainable routines around nutrition, activity, sleep, appointments and general physical health.
Mental Wellbeing
Help individuals recognise changes in wellbeing, use agreed coping strategies and remain engaged with appropriate support.
Independence
Build confidence and practical skills so people can increasingly manage their own health and everyday routines.
Community
Support people to develop meaningful activity, relationships and access to ordinary community opportunities.
Key responsibilities
- Build respectful and professionally boundaried relationships with the people supported by Moreways Healthcare.
- Contribute to person-centred support planning and agreed health and wellbeing outcomes.
- Help individuals identify health and wellbeing priorities that are meaningful to them.
- Encourage healthier and more sustainable daily routines.
- Support people with meal planning, shopping and developing confidence around preparing food where this forms part of their support plan.
- Promote appropriate physical activity and community participation according to individual ability and preference.
- Support attendance at GP, dental, optometry and other healthcare appointments where agreed.
- Help individuals prepare for appointments and understand agreed follow-up actions.
- Support medication processes where this is part of the commissioned support arrangement and you are appropriately trained and assessed as competent.
- Recognise changes in physical or mental wellbeing and escalate concerns appropriately.
- Support healthy sleep routines where relevant to the person’s agreed goals.
- Encourage individuals to develop their own strategies for managing stress, anxiety or emotional distress.
- Support people to access meaningful social, educational, recreational or community opportunities.
- Promote choice and involvement in decisions affecting the person’s own support.
- Maintain clear, factual and timely records of relevant support, progress and concerns.
- Work constructively with colleagues and external professionals involved in the person’s health and support.
A practical model of health and wellbeing
Wellbeing is broader than the absence of illness. It is affected by physical health, mental health, social connection, routine, environment, confidence and a person’s sense of control over their own life.
Understand
Explore what good health and wellbeing means to the individual and identify current barriers.
Plan
Agree realistic goals that connect with the person’s wider support plan and personal priorities.
Practise
Build sustainable routines and skills through practical support rather than simply giving advice.
Progress
Review what is working and gradually increase the person’s own confidence and responsibility.
Recognising changes in health and wellbeing
Frontline staff can sometimes notice changes before they become obvious during a formal appointment. Reduced appetite, disrupted sleep, unusual withdrawal, increased agitation, changes in self-care or a noticeable deterioration in routine may all be relevant.
Depending on the individual, deterioration in physical health can also affect mental health and behaviour, while declining mental health may reduce engagement with appointments, medication or daily routines.
You are not expected to diagnose medical or psychiatric conditions. Your responsibility is to observe, document and communicate relevant changes and seek appropriate professional input when required.
Where urgent health concerns arise, you must follow Moreways Healthcare’s escalation and emergency procedures.
Areas you may support
Promoting independence rather than dependency
The purpose of the role is not to take over responsibility for a person’s health.
Wherever possible, you should help individuals develop the skills and confidence to understand appointments, make choices, plan meals, access services, maintain routines and communicate their own health concerns.
Some people will require more support than others, and that support may change over time. The important principle is that assistance should remain proportionate to assessed need and should support progression whenever this can be achieved safely.
Supporting people with complex needs
People supported by Moreways Healthcare may have several overlapping needs. For example, somebody may experience severe mental health difficulties alongside substance misuse, physical health problems, social isolation or challenges with independent living.
Others may have autism or a learning disability and need information to be communicated in a different way, or may find healthcare environments particularly stressful.
Some individuals may also have forensic histories or be progressing through Section 37/41, Section 117 or other structured step-down arrangements.
You will therefore need to adapt your approach to the person while following agreed support and risk-management arrangements.
Working with healthcare and support professionals
Depending on the individual, you may work alongside GPs, community mental health teams, social workers, care coordinators, psychiatrists, learning disability professionals, occupational therapists and other community services.
Your role is to support effective engagement and communicate relevant information within your remit. You should not present yourself as a clinician or provide advice outside your competence.
Good communication can help ensure that changes identified within everyday supported living are considered alongside the information available to external health and social care professionals.
What we are looking for
Experience and knowledge
Previous experience in supported living, mental health, learning disability, autism, health promotion, complex needs or community support would be advantageous.
Experience helping people develop healthy routines, access healthcare, maintain independence or engage with community opportunities would also be relevant.
A relevant Health and Social Care qualification may be beneficial, although experience, values, communication and practical competence will also be considered.
You will complete Moreways Healthcare’s mandatory induction and training together with any additional learning required for the individuals and service in which you work.
Why join Moreways Healthcare?
- Work within specialist supported living and community services rather than an institutional care environment.
- Support adults with mental health, learning disability, autism, complex and forensic needs.
- Help people strengthen both physical and emotional wellbeing as part of their wider journey towards independence.
- Develop experience working alongside health, social care and mental health professionals.
- Build practical skills in health promotion, support planning, engagement and community inclusion.
- Develop towards Recovery Worker, Senior Support Worker, Lead Support Worker or specialist health and wellbeing roles.
What good health and wellbeing support looks like
Good support does not mean making every decision for somebody or completing every task on their behalf.
It means helping the person understand their options, develop achievable routines, recognise changes in their own wellbeing and build confidence in managing more aspects of their life.
For one person, progress may mean attending healthcare appointments more consistently. For another, it may mean learning to prepare healthier meals, becoming more physically active, reducing isolation or recognising earlier when their mental health is beginning to deteriorate.
If you are compassionate, proactive and able to turn health and wellbeing goals into practical everyday support while respecting people’s choices and autonomy, we would welcome your application to join Moreways Healthcare as a Personal Health and Well-being Practitioner.
