Moreways Healthcare welcomes enquiries from people seeking support, families, advocates, health and social care professionals, commissioners, employees, job applicants, suppliers and members of the wider community.
Use the contact information below to reach the team best placed to assist you. You can also complete the enquiry form and your message will be directed to the appropriate department.
Complete the form below with a brief description of your enquiry. We will review your message and direct it to the appropriate team or service.
Our central office is available:
Monday to Friday
9:00am to 5:30pm
Using the most appropriate contact route helps us respond efficiently. Please select the department that most closely matches your enquiry.
Our central team can assist with general information about Moreways Healthcare, our services, website enquiries and requests that do not fall within another department.
Email
enquiries@morewayshealthcare.com
Telephone
0333 016 5288
Contact our Referrals Team if you are seeking support for yourself, a family member or a client, or wish to discuss service availability, assessments and transition planning.
Email
referrals@morewayshealthcare.com
Telephone
0333 016 5288
For invoices, remittance advice, statements, purchase orders, supplier accounts, payroll queries and other payment-related matters, contact our Finance Team.
Email
finance@morewayshealthcare.com
Telephone
0330 818 7484
Contact our Recruitment Team regarding current vacancies, applications, recruitment checks, interviews, employment opportunities or the progress of an existing application.
Email
recruitment@morewayshealthcare.com
Careers
View Current Opportunities
Employees and former employees can contact Human Resources about employment records, contractual matters, workplace procedures and other personnel-related enquiries.
Journalists and media professionals can contact our Communications Team for statements, interviews, filming requests, organisational announcements and background information.
Email
media@morewayshealthcare.com
Further Information
Visit Our Media Enquiries Page
Moreways Healthcare encourages people to speak openly about their experiences. The contact routes below are available for concerns, complaints, compliments, safeguarding matters and whistleblowing disclosures.
Use this contact route for non-emergency safeguarding concerns, welfare enquiries or information suggesting that a person may be experiencing abuse, neglect, exploitation or avoidable harm.
Email
safeguarding@morewayshealthcare.com
Emergency
Call 999 if someone is in immediate danger.
People we support, their representatives and others involved with our services can use this route to raise a concern about support, safety, staff conduct or the quality of a service.
Email
saysomething@morewayshealthcare.com
Concerns will be handled respectfully and shared only with those who need the information to respond appropriately.
Employees, workers and contractors are encouraged to report suspected wrongdoing, unsafe practice, abuse, legal or regulatory failures, criminal conduct or serious risks to health and safety.
Email
whistleblowing@morewayshealthcare.com
Genuine concerns raised in good faith will be taken seriously and handled as confidentially as reasonably possible.
We welcome complaints and concerns because they help us identify where something has gone wrong, respond appropriately and improve the quality of our services and systems.
Email
complaints@morewayshealthcare.com
Further Information
Read Our Complaints Information
Tell us when a staff member, team or service has made a positive difference. Compliments help us recognise excellent work and share examples of good practice.
Email
compliments@morewayshealthcare.com
Feedback
Submit Feedback Online
Letters and formal correspondence can be sent to our registered office. Please include the relevant department or service name so that your correspondence can be directed appropriately.
Moreways Healthcare Limited
Tower 42
25 Old Broad Street
London
EC2N 1HN
This form is not monitored as an emergency service. Call 999 where there is an immediate danger to life or safety. Call NHS 111 for urgent medical advice where the situation is not life-threatening. For urgent operational matters involving an existing placement, contact the relevant Moreways Healthcare service directly.
Complete the form below with a brief description of your enquiry and accurate contact details. Your message will be reviewed and directed to the appropriate department or service.
Please avoid including unnecessary medical, safeguarding or other highly sensitive personal information in a general enquiry. Information submitted through this form will be used to manage and respond to your request in accordance with Moreways Healthcare’s privacy and information-governance responsibilities.
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