Moreways Healthcare
Every person we support has a care and support plan built entirely around them. Developed together with the individual, their family and the professionals involved in their care, each plan sets out how support will be delivered day to day, the outcomes we are working towards and the steps that will help the person live as independently and safely as possible.
What It Means
A care and support plan is a living document. It describes what matters to the person, the support they need, how that support will be provided and who is responsible for delivering it. Rather than a fixed set of tasks, it is a shared agreement that grows and changes as the person progresses.
We develop every plan collaboratively, keeping the individual at the centre of every decision and ensuring families, commissioners and clinicians remain fully involved throughout.
Plans are written with the person, not for them, capturing their voice, choices and preferred way of receiving support.
We build on what the person can do and enjoys, using their strengths as the foundation for greater independence.
Each plan defines clear, measurable goals so progress can be tracked and celebrated over time.
Plans are reviewed on a scheduled basis and whenever needs change, keeping support relevant and responsive.
Our Approach
From first assessment through to ongoing review, every care and support plan follows a clear and collaborative process designed to keep the person firmly at the centre of their own support.
We spend time understanding the person’s history, preferences, strengths and what a good day looks like for them.
Health, social, emotional and risk needs are assessed alongside clinical information and professional input.
Together we set the goals that matter most, from daily living skills to longer-term aspirations.
A trained, consistent staff team delivers the plan day to day, building trust and positive routines.
Regular reviews measure progress, capture change and keep the plan working for the person.
Inside the Plan
Every care and support plan is tailored to the individual, but each one is built around the same core components to ensure support is safe, consistent and truly person-centred.
Who the person is, what matters to them, their communication style and the things that help them feel safe and settled.
Detailed guidance on the support required across daily living, health, wellbeing and social participation.
Clear, personal outcomes with the practical steps and support that will help the person achieve them.
Positive, proportionate risk management that keeps the person safe while supporting choice and independence.
Clear health guidance, medication arrangements and links with the wider clinical and primary care teams.
Agreed timescales for reviewing the plan, so support keeps pace with the person’s changing needs.
Areas We Plan Around
A good plan looks beyond care tasks. We plan around the whole person, supporting health, relationships, skills and community so that independence and wellbeing can genuinely grow.
Cooking, budgeting, shopping and household routines.
Physical health, mental health and emotional support.
Friendships, activities and community involvement.
Learning, training, volunteering and employment.
Family contact, friendships and important connections.
Building confidence and skills for greater self-reliance.
Our Principles
Everything we plan is guided by a simple belief: the person should shape their own support. These principles underpin every plan we create.
The person leads decisions about their own life and support.
Support is delivered with warmth, kindness and respect at all times.
We do with, not for, building skills and confidence over time.
Everyone is supported to take an active part in their community.
Keeping It Current
A care and support plan is never finished. As people grow in confidence, learn new skills or experience changes in their health, their plan is updated to reflect where they are now and what they are working towards next.
Reviews bring together the individual, their family, our staff team and the professionals involved, ensuring everyone stays informed and the plan continues to deliver the right outcomes.
Formal reviews take place at agreed intervals to measure progress against outcomes and refresh the plan where needed.
If needs change at any point, the plan is reviewed straight away so support always matches the person’s circumstances.
The person’s views lead every review, supported by advocacy where that helps them be fully heard.
Updated plans are shared with families and commissioners so the whole team stays aligned.
Frequently Asked Questions
Answers to some of the questions individuals, families and professionals most often ask us about how care and support planning works.
The plan is developed together with the individual, their family or advocate, our support team and the professionals involved in their care. The person themselves is always at the centre, and we make sure their views, choices and preferences shape every part of the plan.
Plans are reviewed at regular, agreed intervals and also whenever a person’s needs or circumstances change. This makes sure support always stays relevant, safe and focused on the outcomes that matter to the individual.
Absolutely. With the person’s agreement, we actively encourage families and those close to the individual to take part in planning and reviews. Their knowledge and involvement are an important part of getting support right.
The plan is designed to change as the person does. If needs increase, reduce or change in any way, we review and update the plan promptly and work with commissioners and professionals to make sure the right support remains in place.
Talk To Us
Whether you are planning support for yourself, a family member or someone you support professionally, our team is here to explain how care and support planning works and to help shape a plan built entirely around the person.
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