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Moreways Healthcare
Premier Care
Recovery • Step-Down • Community Reintegration
Recovery Worker
Work alongside adults with complex mental health and associated needs to build stability, strengthen independence and make sustainable progress within Moreways Healthcare’s supported living and community services.
About the role
Moreways Healthcare supports adults who need structured, person-centred support to live safely and successfully in the community. Our services include supported living, intensive and 24-hour support, forensic and step-down placements, outreach and community-based support.
As a Recovery Worker, you will help individuals identify what matters to them, understand the barriers affecting their progress and develop practical strategies that support greater stability, confidence and independence.
The people we support may have experienced severe or enduring mental health difficulties, repeated hospital admissions, social exclusion, substance misuse, forensic involvement or long periods within highly structured environments. Some may be progressing from hospital or secure settings into supported living. Others may already be living in the community but require continued support to maintain their tenancy, wellbeing and recovery.
Your role is not to take control of a person’s life. It is to work alongside them, helping them develop skills, recognise strengths, manage identified risks and make informed choices about their future.
Recovery
Support people to recognise strengths, develop coping strategies, improve confidence and work towards personally meaningful goals.
Independence
Help individuals develop practical living skills and progressively reduce unnecessary reliance on formal support where appropriate.
Community
Support sustainable community reintegration through relationships, activities, education, volunteering, employment and ordinary daily life.
Key responsibilities
- Develop respectful and professionally boundaried relationships with individuals using Moreways Healthcare services.
- Act as a key worker where allocated and coordinate agreed areas of an individual’s support.
- Contribute to person-centred support plans, outcomes, reviews and risk-management arrangements.
- Work with individuals to identify strengths, aspirations, barriers and achievable recovery goals.
- Support people to develop coping strategies and recognise factors associated with deterioration or relapse.
- Promote engagement with mental health, social care and other professional services.
- Support individuals with appointments, correspondence and professional meetings where this forms part of their agreed support.
- Help people develop independent living skills including budgeting, shopping, cooking, maintaining their home and managing everyday responsibilities.
- Support individuals to understand and maintain their tenancy responsibilities.
- Encourage participation in education, volunteering, employment preparation, social activities and community opportunities.
- Support medication processes where authorised and within your training and competency.
- Recognise deterioration in mental state, changes in behaviour or increased risk and escalate appropriately.
- Respond to incidents, safeguarding concerns or crises in accordance with agreed procedures.
- Maintain accurate, timely and professionally written support records.
- Share relevant information appropriately with colleagues and external professionals.
- Contribute to reviews of progress and help identify when support can safely increase, decrease or change.
Turning support into outcomes
Recovery work should lead to measurable changes in everyday life. Support is therefore planned around meaningful outcomes rather than simply the amount of staff contact provided.
Stability
Strengthening routines, engagement and strategies that help maintain mental health and wellbeing.
Capability
Developing practical skills and confidence so individuals can manage more aspects of everyday life themselves.
Connection
Building positive relationships and meaningful participation within the local community.
Progression
Supporting movement towards greater independence and less intensive support whenever this can be achieved safely.
Who you may support
Moreways Healthcare works with adults whose needs can be varied and complex. Depending on the service, you may support individuals with:
Forensic and step-down recovery
A significant part of Moreways Healthcare’s work involves supporting people whose recovery pathway includes forensic or other complex risk considerations.
Some individuals may be moving from secure or inpatient settings into supported living. Depending on the person, arrangements may include Section 37/41 conditional discharge, Section 117 aftercare, MAPPA involvement, forensic community-team oversight or other professionally agreed risk-management requirements.
Recovery in these circumstances requires a balance between positive progression and robust risk management. You may support an individual to understand and work within agreed restrictions, recognise relapse indicators, manage triggers and develop safer patterns of behaviour.
Risks may include deterioration in mental health, substance misuse, exploitation, vulnerability, self-neglect, missing-person concerns, offending-related factors or behavioural escalation.
You are expected to understand the individual’s plan, recognise significant changes, maintain accurate records and escalate concerns appropriately. Clinical, legal and statutory decisions remain with the relevant professionals.
Key working and support planning
Where allocated as a key worker, you will take particular responsibility for helping coordinate an individual’s agreed support outcomes.
This may include preparing for support reviews, discussing progress with the person, identifying barriers, updating relevant records and ensuring agreed actions are followed through.
Good key working is collaborative. The individual should remain actively involved in decisions about their support rather than having plans written around them without meaningful participation.
Community reintegration
For many people, successful recovery involves rebuilding an ordinary life outside formal services.
You may help individuals access education, volunteering, employment preparation, leisure activities, local amenities, faith or cultural communities, peer support and other opportunities that reduce isolation and increase social inclusion.
The aim is not simply to keep someone occupied. Community activity should support confidence, identity, relationships, routine and progression towards the life the person wants to build.
Working with professionals
Recovery Workers may work alongside a broad professional network depending on the person’s circumstances.
This can include social workers, care coordinators, community mental health teams, forensic teams, psychiatrists, psychologists, occupational therapists, GPs, commissioners, probation practitioners, substance misuse services and other community organisations.
You will be expected to communicate professionally, share information lawfully and appropriately, contribute relevant observations and follow through actions agreed as part of the person’s support arrangements.
What we are looking for
Experience and qualifications
Previous experience supporting adults with mental health needs, forensic histories, complex needs, learning disabilities, autism or substance misuse is desirable. Experience in supported living, community mental health, forensic services, outreach or another recovery-focused environment would be particularly relevant.
A relevant Health and Social Care qualification can be advantageous, although practical competence, values and experience are also important when considering suitability for the role.
You should be confident using digital systems for case notes, incident reporting and other service records and be able to produce clear written English suitable for professional documentation.
You will complete Moreways Healthcare’s mandatory induction and training programme together with any additional learning required for the service and individuals you support.
Why join Moreways Healthcare?
- Work within specialist supported living and community services focused on genuine progression.
- Support adults with complex mental health, learning disability, autism and forensic needs.
- Develop practical experience in recovery planning, key working and positive risk management.
- Gain experience of forensic and hospital step-down pathways and community reintegration.
- Work alongside social care, mental health, forensic and other multidisciplinary professionals.
- Develop towards Senior Recovery Worker, Senior Support Worker, Lead Support Worker, Team Leader or service-management roles.
What successful recovery support looks like
Progress does not always happen quickly or in a straight line. For one person, success may mean maintaining their tenancy and avoiding hospital admission. For another, it may mean managing medication more independently, developing safer coping strategies, reducing substance misuse, reconnecting with the community or preparing to move to a less supported setting.
Good Recovery Workers recognise these differences. They remain consistent when progress is slow, challenge constructively when appropriate and keep the person’s longer-term potential in view.
If you are compassionate, professionally curious, confident working with complexity and motivated by seeing people make meaningful progress, we would welcome your application to join Moreways Healthcare as a Recovery Worker.
