Digital Care
residents hub
careers
Moreways Healthcare
Premier Care
Waking Nights • Recovery • Supported Living
Night Assistant Recovery Worker
Support adults through the night within Moreways Healthcare’s specialist supported living services, helping maintain safety, recovery, healthy routines and continuity while developing your own experience in complex mental health support.
22:00–08:00
About the role
Moreways Healthcare provides specialist supported living and community-based support for adults with mental health needs, learning disabilities, autism, complex emotional needs and other conditions requiring structured support.
We also support people progressing through forensic and step-down pathways, including individuals moving from hospital or more restrictive settings into community living.
As a Night Assistant Recovery Worker, you will form part of the waking-night team responsible for ensuring that people remain safe, supported and settled during the night.
The role has an important recovery focus. You will encourage people to maintain healthier routines, use agreed coping strategies, manage periods of anxiety or distress and continue developing independence rather than becoming unnecessarily reliant on staff.
This role is particularly suitable for somebody who wants to develop experience in specialist mental health and recovery support while working within clear support plans, risk assessments and service procedures.
Observe
Remain awake, attentive and aware of changes in presentation, behaviour, mood or wellbeing.
Support
Provide calm reassurance and practical support when somebody is awake, unsettled or requires assistance.
Escalate
Recognise when a concern requires support from a senior colleague, manager, on-call service or external professional.
Record
Maintain clear overnight records so the incoming team understands anything significant that has occurred.
Key responsibilities
- Provide active waking-night support during the established 22:00–08:00 shift.
- Remain awake, attentive and available throughout the night.
- Read and follow individual support plans, risk assessments and agreed night-time arrangements.
- Maintain a calm, respectful and safe environment within the supported living service.
- Support individuals who are anxious, distressed, unsettled or unable to sleep.
- Encourage healthy and consistent bedtime and night-time routines where identified within the support plan.
- Support people to use agreed coping or self-management strategies where appropriate.
- Undertake agreed welfare checks or observations where required.
- Recognise changes in mood, mental state, behaviour, physical health or presentation.
- Report and escalate significant changes or concerns promptly.
- Support medication processes where authorised, trained and assessed as competent.
- Respond appropriately to incidents, emergencies and safeguarding concerns.
- Complete accurate daily notes, observation records and incident documentation.
- Provide clear and relevant handovers to incoming day staff.
- Maintain the security and general safety of the service without imposing unnecessary restrictions on residents.
- Maintain professional boundaries, confidentiality and respectful communication at all times.
How the role works in practice
The Night Assistant Recovery Worker operates within established support and risk-management arrangements and should seek guidance when something falls outside their experience or authority.
Know the plan
Understand the individual’s night-time needs, relevant risks, routines and agreed support strategies.
Notice change
Pay attention to meaningful changes in sleep, mood, behaviour, health or engagement.
Respond safely
Use agreed approaches and seek senior or professional support when required.
Hand over
Ensure relevant overnight information is available to the next shift.
Risk awareness and escalation
Some individuals supported by Moreways Healthcare have complex mental health or forensic histories. Their support may include specific arrangements relating to mental health relapse, substance misuse, behaviour, community access, vulnerability or other identified risks.
Depending on the individual, arrangements may also include Section 37/41 conditional discharge, Section 117 aftercare, MAPPA involvement or other professionally agreed risk-management measures.
You are not expected to make clinical or legal decisions outside your role. You are expected to understand the plan, recognise when something has changed and inform the appropriate senior colleague or manager.
If you are uncertain about a situation, seek guidance rather than making assumptions.
Who you may support
Recovery-focused night support
Recovery does not stop when the daytime team finishes its shift.
Poor sleep, anxiety, changes in routine and periods of distress can all affect a person’s wellbeing and ability to manage the following day. Appropriate night support can therefore make a meaningful contribution to stability and recovery.
At the same time, staff should avoid automatically stepping in where a person is able to manage something independently. The aim is to support people to use their own skills and strategies wherever this can be done safely.
Working as part of the wider team
Night staff are an important part of the overall support team. Your observations may be relevant to daytime support, key working, risk review or professional discussions.
You should therefore communicate clearly with Recovery Workers, Senior Support Workers, Service Managers and other colleagues and provide accurate information during handovers.
Depending on the circumstances, concerns may also need to be escalated through the on-call manager or communicated to external professionals by the appropriate senior member of staff.
What we are looking for
Experience and qualifications
Previous experience in supported living, mental health, learning disability, autism, forensic services or another complex support environment would be beneficial.
A Level 2 Health and Social Care qualification or equivalent experience would also be useful, although we will consider applicants with relevant transferable experience and the right values for the role.
You should be comfortable using digital systems to access information and complete support records.
You will complete Moreways Healthcare’s mandatory induction and training programme together with any service-specific training required for your role.
Why join Moreways Healthcare?
- Develop practical experience within specialist supported living and community services.
- Work with adults with mental health, learning disability, autism, complex and forensic needs.
- Build your understanding of recovery-focused support, risk management and professional documentation.
- Gain experience of waking-night work within structured supported living services.
- Learn alongside experienced Recovery Workers, Senior Support Workers and Service Managers.
- Develop towards Night Recovery Worker, Recovery Worker, Senior Support Worker or other more experienced roles as your knowledge and competence grow.
What good assistant recovery support looks like
Good support means knowing when you can manage a situation within the agreed plan and when you need assistance from somebody more senior.
It means remaining observant without being intrusive, providing reassurance without creating dependency and documenting information clearly enough that colleagues understand what has happened.
Most importantly, it means treating the person as an adult living in their own home rather than simply as a set of risks or tasks to complete.
If you are reliable, calm, compassionate and keen to develop your skills within mental health and complex supported living, we would welcome your application to join Moreways Healthcare as a Night Assistant Recovery Worker.
